Freight forwarding services

Forwarding services are a comprehensive process of organizing, planning and monitoring all stages of cargo transportation from the sender to the recipient. Such services are provided by freight forwarders, who are the intermediaries between the customers and the carriers. They work for compensation and are responsible for the following tasks:

• selecting the route and the delivery method that optimize the speed, the cost and the reliability of transportation;
• identifying suitable vehicles and carriers;
• preparing the necessary documents;
• communicating with the third parties, such as customers, carriers, customs services and others;
• monitoring terms and conditions of the transportation.

An important aspect of forwarding services is also assessing and managing the risks associated with the delivery of goods. This includes monitoring the conditions of cargo transportation, insurance, customs clearance and compliance with all legal requirements. Forwarding services in logistics aim at ensuring uninterrupted supplies of goods and meeting customer needs in the field of transportation services.

The advantage of forwarding services comes with the unlimited possibilities of fulfilling a high number of orders. Although forwarding companies do not carry out transportation themselves, they use their trusted carriers and agents, as well as offer various types of delivery, such as maritime, rail, road and air.