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A freight forwarding company is an intermediary between the shipper and the carrier. The forwarder organizes and coordinates the cargo delivery process, selecting optimal routes and modes of transport. Freight forwarding companies provide a full cycle of logistics services—from planning to cargo escort.
The forwarder's primary interest is the margin. Income is generated from the difference between the cost of services for the customer and the expenses incurred in providing them.
In addition to organizing cargo transportation by sea, air, rail, and road, the range of services provided by transport and forwarding companies includes:
- Customs clearance and insurance;
- Warehousing and handling;
- Packaging, labeling, and tracking;
- Documentary support;
- Consulting on logistics issues;
- Multimodal and intermodal transportation.
Freight forwarding and carrier companies provide a full range of logistics solutions and work with all types of cargo—from temperature-controlled to oversized and project cargo.
Collaboration with freight forwarding companies offers several advantages:
- Cost optimization: Professionals have established connections with carriers, which helps reduce transportation costs.
- Time savings: Forwarders handle all aspects of organizing transportation, freeing the client from routine tasks.
- Comprehensive approach: Transport and forwarding companies provide a full range of logistics services "turnkey."
- Flexibility: The ability to quickly adapt to changes in routes and transportation conditions.
- Reliability: Large forwarding companies guarantee cargo safety and adherence to delivery deadlines.
- Experience and expertise: Knowledge of the nuances of international transportation, customs procedures, and documentation.
- Risk insurance: Forwarding companies often offer cargo insurance, minimizing client risks.
- Information support: Continuous tracking of cargo and prompt client updates.
The cost of freight forwarding services varies depending on a number of factors: the distance of the route, cargo characteristics, chosen mode of transport, fuel prices, and the specifics of the destination.
Comprehensive international transportation can cost several tens of thousands of rubles. The exact price is determined individually for each order.
When choosing a freight forwarding and carrier company, first rely on its industry experience, reputation, ratings, and customer reviews. What else is important?
- Range of services: Ensure the company provides all the services you need and has the necessary certifications and licenses, especially for handling dangerous goods.
- Geographical coverage: Choose a forwarder with experience in the regions you require.
- Pricing policy: Compare service costs, including all additional expenses.
- Insurance and guarantees: Clarify the terms of cargo insurance and the forwarder's liability.
- Financial stability: Check the company's financial position to minimize risks.
- Technological capabilities: Availability of modern cargo tracking and transportation management systems.
- Individual approach: Assess whether the forwarder can adapt to your specific requirements.
- Communication quality: Evaluate the responsiveness and professionalism in client communication.
Freight forwarding companies are key partners in optimizing cargo transportation. Choosing a reliable forwarder helps reduce costs, minimize risks, and improve logistics efficiency. On the Roolz platform, you will find all the necessary tools to search and compare transport companies, enabling you to make the best decision for your business.
What is a freight forwarding company?
A freight forwarding company is an intermediary between the shipper and the carrier. The forwarder organizes and coordinates the cargo delivery process, selecting optimal routes and modes of transport. Freight forwarding companies provide a full cycle of logistics services—from planning to cargo escort.
The forwarder's primary interest is the margin. Income is generated from the difference between the cost of services for the customer and the expenses incurred in providing them.